FairShareUp Help and Documentation
If you have questions about account management, database syncing, or exchange rates, this guide provides answers to common user support tickets.
1. Resetting Your Password
If you forget your password, click "Forgot Password" on the login screen. Enter your email, and Firebase will send a secure password reset link to your inbox.
2. Resolving Database Sync Conflicts
If multiple members edit the same transaction while offline, a sync conflict can occur. When you return to Wi-Fi, FairShareUp merges changes based on timestamp tags, ensuring data is not lost.
3. How Exchange Rates are Updated
FairShareUp updates currency exchange rates daily using reliable financial data APIs, ensuring that multi-currency conversions remain accurate.